What we collect on this site
Almost nothing. This is a static website with no account system and no tracking cookies.
- No analytics, no advertising cookies. We do not run third-party trackers on this site.
- If you email us ([email protected]), we store your email address and message only to reply, and we delete them on request.
- We never see your document. The PaperFormat Pro desktop app reads, checks and fixes your files entirely on your own computer. Your thesis is never uploaded to any server.
Payments
Payments are processed by our Merchant of Record, Paddle. Paddle is the seller of record and collects your billing details (name, email, payment method) directly on their secure checkout. They handle applicable tax (VAT / GST / sales tax) and notify us of the order. Their handling of your data is governed by their privacy policy (Paddle). We receive only the minimum information needed to fulfil your license (typically your email, product, price, and order status).
Data security
We design for privacy by default: your documents stay on your computer, and we minimize the data we touch.
- Documents and app usage. The PaperFormat Pro desktop app processes your files entirely locally. Your document contents and file paths are never uploaded to our servers.
- Website. This site is static and served over HTTPS (TLS 1.2+). We do not run server-side code that stores visitor data, cookies, or analytics on our own servers.
- Activation. When you activate the app, a hardware identifier (machine code) is sent over HTTPS to our license backend to validate your activation code. Activation records are stored in Cloudflare's encrypted D1 database and are accessible only to authorized support staff.
- Payments. Full payment details (card numbers, billing address, etc.) are collected and stored directly by Paddle, our Merchant of Record. We do not store full payment card data on our own systems.
- Email. Emails sent to [email protected] are routed through Cloudflare Email Routing and stored in our support mailbox so we can reply. Automated activation-code emails are sent through Resend. Both services use TLS in transit.
- Retention and access. Support emails are kept only as long as needed to resolve your request and are deleted on request. Activation records are retained for the lifetime of the license (or as required by tax/accounting law). Access to backend data is limited to the individuals who operate PaperFormat Pro.
Your rights (GDPR / CCPA)
You may request access to, correction of, or deletion of any personal data we hold about you (for example, an email you sent us). To exercise these rights, email [email protected]. We will respond within 30 days.
Contact
Questions about this policy? Email [email protected].
This policy may be updated from time to time. The current version always lives at this URL.
PaperFormat Pro